Fan Cheng Upgrading remote office conditions and promoting the development of automatic distribu
Published on:2020-07-08
The outbreak of COVID-19 has caused many industries to face difficulties or even paralysis. However, a subdivision area is developing in reverse direction. This project is the remote operation of the automatic delivery robot. As it has not been fully commercialized, the market for remotely operated delivery robots is still very small.
Recently, Postmates, a start-up distribution company, has created a family workstation with the help of Phantom Auto, a self driving car company, providing conditions for remote operators to operate automatic delivery robots at home. During the novel coronavirus pneumonia, the delivery robot "team leader" can also manipulate robots at home, helping the contactless distribution business go on smoothly.
In the past few months, with the growth of peoples demand for non-contact delivery, the work of human remote monitoring and guiding autonomous robots has also developed. Thus, novel coronavirus pneumonia has virtually increased the labor demand of the industry, at least for the Postmates, which is known as "hungry American version".
Postmates worked with Phantom Auto, an autopilot remote operation company last year. Postmates uses phantom Autos software development kit to remotely monitor, guide or operate its autonomous delivery robot serve.
This cooperation is Phantom Autos efforts to extend the application of autopilot to diversified logistics businesses in the areas of sidewalks, warehouses and freight yards. Nowadays, automatic driving and remote operation have been applied in all these scenarios.
1、 Home based measures to promote the development of delivery robot business
Before the outbreak of novel coronavirus pneumonia, the so-called "competition" in various automatic driving technologies has slowed down, including automatic driving trucks, automatic driving taxis and automatic driving technology. After the engineers verified the safety of autonomous driving technology in their respective fields and whether their products can operate without human operation, they found that the challenge was more arduous than expected, so the progress of autonomous driving deployment also changed. Some small and underfunded start-ups also tried to transform, but some did not succeed.
The spread of novel coronavirus pneumonia further slows down the application of autopilot technology, but there is one exception: the automatic delivery robot is badly needed in the epidemic. Due to novel coronavirus pneumonia outbreak, the policies of home segregation have been issued in various cities, counties and states, so people urgently need home distribution business. Demand for start-ups dedicated to distribution, such as referral AI, starship technologies and postmates, has increased. For example, in novel coronavirus pneumonia treatment center, two of Californias sports venues, Nuros R2 delivery robot was used to transport medical supplies.
▲ an employee of postmates monitors an automatic delivery robot of the company
2、 "Fleet manager" operates "home" orders at home
When the novel coronavirus pneumonia epidemic began sweeping across the United States, Postmates executives said that the company had already made engineering technicians work in homes, but the robot remote operator was still working in the companys operations center. By mid March, postmates began to launch orders for "stay at home" in San Francisco and Los Angeles. Soon after, postmates turned its remote operator, known as the "fleet supervisor", to work from home.
"We are aware that our automated delivery robots can play a role in this epidemic," Ali kashani, vice president of special projects at postmates, said in an interview Postmates decided to speed up the deployment of serve robots, which requires more "fleet managers". Because they are guides to ensure that these robots can go to their destination accurately and return safely.
Using phantom Autos software, postmatess "fleet supervisor" can monitor the robot from thousands of miles away. The "fleet supervisor" will help the robot navigate within 15 feet before and after reaching the restaurant or recipient address, or help when the delivery robot needs to cross a busy street.
These robot guides can use some methods to assist robots. The "team leader" can input information into the system to help the robot make the right choice. In addition, they can also use a handheld remote control to control the direction and speed of the robot in real time.
With the assistance of phantom auto, postmates has established a home workstation, upgraded the Internet, and developed new standard operating procedures to ensure that managers can more effectively monitor robot connections.
Kashani said that postmates "team leaders" started the first batch of "home" orders in mid March and began working from home a few days later.
3、 Move the console home to explore and create more employment opportunities
Without novel coronavirus pneumonia, the development path of Postmates will be different from that of today. In accordance with normal operating procedures, the "fleet managers" will work in centralized operation centers in San Francisco and Los Angeles.
When postmates moved their jobs to employees homes, they found that more labor resources could be exploited. Postmates can now offer jobs to people with disabilities whose homes are too far from the company to even travel from home.
Kashani said that the demand for robot delivery has never been a problem. The limitation of this kind of business is the number of robots manufactured and deployed. The more robots deployed, the more fleet managers are needed.
Since San Francisco issued a "local asylum" ban on March 17So far, postmates has increased its fleet managers by 30%, but the company did not disclose the exact number of employees.
Conclusion: upgrading the conditions of remote office and promoting the development of automatic distribution robot business
Postmates seized the industry opportunity during the epidemic period, timely changed the development path, and jointly realized the new normal of operators operating automatic distribution robots at home with phantom auto, which is expected to promote the commercialization of remote robot distribution business, further promote the development of unmanned and automatic delivery robot business.
Recently, Postmates, a start-up distribution company, has created a family workstation with the help of Phantom Auto, a self driving car company, providing conditions for remote operators to operate automatic delivery robots at home. During the novel coronavirus pneumonia, the delivery robot "team leader" can also manipulate robots at home, helping the contactless distribution business go on smoothly.
In the past few months, with the growth of peoples demand for non-contact delivery, the work of human remote monitoring and guiding autonomous robots has also developed. Thus, novel coronavirus pneumonia has virtually increased the labor demand of the industry, at least for the Postmates, which is known as "hungry American version".
Postmates worked with Phantom Auto, an autopilot remote operation company last year. Postmates uses phantom Autos software development kit to remotely monitor, guide or operate its autonomous delivery robot serve.
This cooperation is Phantom Autos efforts to extend the application of autopilot to diversified logistics businesses in the areas of sidewalks, warehouses and freight yards. Nowadays, automatic driving and remote operation have been applied in all these scenarios.
1、 Home based measures to promote the development of delivery robot business
Before the outbreak of novel coronavirus pneumonia, the so-called "competition" in various automatic driving technologies has slowed down, including automatic driving trucks, automatic driving taxis and automatic driving technology. After the engineers verified the safety of autonomous driving technology in their respective fields and whether their products can operate without human operation, they found that the challenge was more arduous than expected, so the progress of autonomous driving deployment also changed. Some small and underfunded start-ups also tried to transform, but some did not succeed.
The spread of novel coronavirus pneumonia further slows down the application of autopilot technology, but there is one exception: the automatic delivery robot is badly needed in the epidemic. Due to novel coronavirus pneumonia outbreak, the policies of home segregation have been issued in various cities, counties and states, so people urgently need home distribution business. Demand for start-ups dedicated to distribution, such as referral AI, starship technologies and postmates, has increased. For example, in novel coronavirus pneumonia treatment center, two of Californias sports venues, Nuros R2 delivery robot was used to transport medical supplies.
▲ an employee of postmates monitors an automatic delivery robot of the company
2、 "Fleet manager" operates "home" orders at home
When the novel coronavirus pneumonia epidemic began sweeping across the United States, Postmates executives said that the company had already made engineering technicians work in homes, but the robot remote operator was still working in the companys operations center. By mid March, postmates began to launch orders for "stay at home" in San Francisco and Los Angeles. Soon after, postmates turned its remote operator, known as the "fleet supervisor", to work from home.
"We are aware that our automated delivery robots can play a role in this epidemic," Ali kashani, vice president of special projects at postmates, said in an interview Postmates decided to speed up the deployment of serve robots, which requires more "fleet managers". Because they are guides to ensure that these robots can go to their destination accurately and return safely.
Using phantom Autos software, postmatess "fleet supervisor" can monitor the robot from thousands of miles away. The "fleet supervisor" will help the robot navigate within 15 feet before and after reaching the restaurant or recipient address, or help when the delivery robot needs to cross a busy street.
These robot guides can use some methods to assist robots. The "team leader" can input information into the system to help the robot make the right choice. In addition, they can also use a handheld remote control to control the direction and speed of the robot in real time.
With the assistance of phantom auto, postmates has established a home workstation, upgraded the Internet, and developed new standard operating procedures to ensure that managers can more effectively monitor robot connections.
Kashani said that postmates "team leaders" started the first batch of "home" orders in mid March and began working from home a few days later.
3、 Move the console home to explore and create more employment opportunities
Without novel coronavirus pneumonia, the development path of Postmates will be different from that of today. In accordance with normal operating procedures, the "fleet managers" will work in centralized operation centers in San Francisco and Los Angeles.
When postmates moved their jobs to employees homes, they found that more labor resources could be exploited. Postmates can now offer jobs to people with disabilities whose homes are too far from the company to even travel from home.
Kashani said that the demand for robot delivery has never been a problem. The limitation of this kind of business is the number of robots manufactured and deployed. The more robots deployed, the more fleet managers are needed.
Since San Francisco issued a "local asylum" ban on March 17So far, postmates has increased its fleet managers by 30%, but the company did not disclose the exact number of employees.
Conclusion: upgrading the conditions of remote office and promoting the development of automatic distribution robot business
Postmates seized the industry opportunity during the epidemic period, timely changed the development path, and jointly realized the new normal of operators operating automatic distribution robots at home with phantom auto, which is expected to promote the commercialization of remote robot distribution business, further promote the development of unmanned and automatic delivery robot business.
