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Fan Cheng Convenience store giants have introduced robots to handle goods on shelves for remote

Published on:2020-07-09

There has always been a shortage of people in convenience stores in Japan, so there is an increasing demand for unmanned stores and a stronger driving force for capital investment. However, Japanese convenience supermarkets have many services and it is difficult to promote mobile payment in Japan. As a result, the unmanned store technology used in Europe and the United States is still insufficient in the use of Japanese convenience supermarkets. On June 30, 2020, Japanese Family Mart promoted a new experiment to remotely control the robot from the remote, hoping to overcome the previously unsolvable problems.


According to the data released by the whole family, we cooperated with teleexistence, a Japanese robot start-up, to introduce the remote control robot developed by teleexistence and related cloud platform technology to handle the goods on the shelves for remote and difficult stores. The first experimental store began to be applied at the end of July 2020 and will be used in up to 20 branches by 2022, If successful, it may be expanded in the future.


The cloud service used by teleexistence is based on Microsofts cloud service and Microsoft Azure Platform. This cloud robot management system is called AWP (augmented workforce platform), which allows people wearing virtual reality head mounted display (VR HMD) and control system to see the same scene as the remote robot and remote control the robot to do the same thing.


The purpose of introducing teleexistence technology to the whole family is to solve the problem of shelf sorting of convenience supermarkets. There are many kinds of goods on the shelves of convenience supermarkets, and AI automatic processing is still difficult. Although part-time workers can handle it easily, the biggest cover door of 24-hour convenience supermarkets is the middle of the night. This is the best time to clean up goods, but it is also the most difficult time to hire people. Sometimes special personnel are needed to run around the counter store.


Convenience businesses in big cities are too close, and its OK for logistics personnel to help arrange goods. Its difficult in remote areas, but the problem can be solved through the remote control robot on the cloud platform; On the other hand, this technology can help people with physical disabilities find employment again, increase the choice of convenience providers to hire more domestic workers, and improve the safety of employees in case of epidemic.


The first remote control robot experimental store in the whole family is expected to store only 30 kinds of goods. According to teleexistence, it takes about 5 seconds for the clerk to put each bowl of instant noodles on the shelf, while the technology of the factory takes 8 seconds, and there is room for improvement; It is expected that after the cooperation experiment is carried out, the shelf sorting speed will soon be equal to that of real people, and hundreds of goods can also be processed. At that time, one person can complete shelf sorting for many stores in remote places and improve human efficiency.

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